EBS Communications Customer Privacy Policy
This Privacy Policy governs how EBS Communications collects, uses, maintains, and discloses information collected from customers (each, a “Customer”). EBS Communications provides satelite receiving equipment, delivery and retrieval to incident communications sites and customer required data volume. As part of providing those services, EBS Communications does not act as a controller of data, a processor, or neither. This privacy statement explains our position with respect to the services provided by EBS Communications.
Defininitions
• Personal data – any information that relates to an identified or identifiable living individual. This includes name, address, telephone number, email address, and identification number. • Processing – any set of actions which is performed on personal data such as collecting, recording, organizing, structuring, storing, altering, retrieving, using, disclosing, or destroying. • Controller – the entity that determines the processes and means of processing. • Processor – the entity that processes personal data on behalf of the controller. Our Services
EBS Communications provides satelite communication link equipment, customer required data services, physical delivery and retrieval of equipment in accordance with customer contractual requirements. The Customer is responsible for the data sent through these services and for ensuring that such data is appropriately protected. EBS Communications is NOT responsible for data transmitted over EBS communications provided link equipment. In such a role, EBS Communications is acting in the position of a Provider of satelite link equipment and customer required data volume. EBS Communications does not possess any direct access to any customer content that is transmitted through our communication links or infrastructure. This separation is maintained through both technological and security controls implemented soley by the contracted customer’s architecture.
How We Use Collected Information
collects and uses Customer information for the following purposes:
• To process transactions, administer Customer accounts, and comply with contracts
o EBS Communications collects Customer names, addresses, telephone numbers, job titles, and email addresses directly from Customers. In such cases, Customer’s provide this information in accordance with contractual obligations. Customers warrant that they are legally authorized to the use and distribution of any data sent to EBS Communications and that Customer is legally authorized to submit such data to EBS Communications.
o We may use the information Customers provide about themselves when placing an order only to provide service to that order. In addition, we may utilize such information to administer contracts, provide service, provide Customer notices or announcements, and to address billing and payment inquiries. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
o The email address Customers provide for order processing, will only be used to send them information and updates pertaining to their Services. It may also be used to respond to their inquiries, and/or other requests or questions.
Sharing Your Personal Information
We do not sell, trade, or rent Customer information to others. We may share generic aggregated information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers. We may use third party service providers to help us operate our business or administer activities on our behalf. Where our third party services are utilized, EBS Communications cannot validate that a customer’s third-party provider has proper data privacy protections and that they are in place.
Changes to this Privacy Policy
EBS Communications has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Customers to frequently check this page for any changes to stay informed about how we are helping to protect the information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using our Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. Your continued use of our Services following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Services, or your dealings with this Services, please contact us at:
Revision 10/06/2021